A good communication service is necessary for businesses to offer the best customer care to their users. While many also use email marketing management services, consumers still resort to calls to get a more personalized and quick response to their queries. According to a study by Forbes, it is estimated that companies lose about 71% of their internet leads because of a slow response time. Usually standard phone call services are not reliable enough, and that is when Voice Over Internet Protocol, or VoIP, comes into the picture to provide the flexibility and efficiency that your communication and marketing department needs.
Let us learn more about VoIP and find out if you should consider hiring a Fort Myers digital marketing company for VoIP services.
What is VoIP?
In the simplest terms, VoIP allows businesses to make calls and share digital media over the internet. They are more reliable, efficient, and flexible to the needs of a company than traditional calling service providers. The working of VoIP is pretty simple. It sends and receives messages in the form of digital data. If the receiver does not have a device that supports VoIP calls, like a traditional phone, the digital signals will be automatically converted into analog signals for convenience. The biggest advantage of VoIP is that an SEO agency near you does not require installing physical wires and hardwares to implement the service. It is as simple as setting up a new connection on your computers.
Why You Should Consider VoIP-
Considering VoIP by your hired Fort Myers marketing agency is beneficial to your company for many reasons apart from the ones mentioned above. Here are some more advantages of using VoIP in your business-
Reason #1- It offers a variety of services in one package: VoIP is not just about phone calls. You can use it to share many other forms of digital media or connect to your consumers in various ways. A VoIP service gives you access to call forwarding, voice IVR, call screening, canned responses, call recording, business text messaging, voicemail, and much more. You can use all these features to communicate effectively with your team members, prospective targets, and loyal consumers.
Reason #2- It offers more accessibility options: VoIP is dependent on the internet for its services. This means that any device with the ability to access the internet can be connected through VoIP, making it highly accessible. You can reach the receiver on any such device, like a computer, tablet, laptop, and smartphone, as long as they have a working internet connection.
Reason #3- It is cost-efficient: It is known that most high-tech services offered by a Fort Myers SEO company come at a premium cost. However, VoIP is not expensive as it utilizes the internet, and not traditional phone lines, to send and receive calls, media, etc.
About Smargasy Inc-
Are you looking for a Fort Myers SEO Company? Smargasy Inc is a full-service Fort Myers digital marketing company for all your marketing needs. From email marketing to software development and website design, we do it all. Based out of Florida, our mission is to help you achieve your marketing goals through high-tech business solutions designed for your unique business needs. You can reach out to us at (239) 214 8592 or fill out our online contact form to know more.