The work
Hosting is sold as disk space and uptime percentages. What matters is whether backups restore, whether patches get applied, and whether anyone notices before your customers do.
All web servicesA stack tuned for the platform your site actually runs on, with caching, PHP versions and database settings handled for you. Sites we build live here, and sites we did not build are welcome once we have reviewed them.
Patching, malware scanning, firewall and daily backups you can actually restore from. When something does go wrong - and on the open web it eventually does - recovery is our problem, not yours.
Domains renewed on time, DNS managed properly, SSL certificates that do not expire on a Friday night, and business email routing that keeps your mail out of spam folders.
Uptime monitoring with alerts we act on, plus the small content edits that would otherwise sit on someone’s list for months. You call a local number and reach people who know your setup.
Process
Moving hosts is the part people dread, so we do it on staging and switch DNS only once it is verified working. Migration is included.
STEP 01
We look at what your site needs, what it is running on now, and whether anything on it should be fixed before it moves. Inherited sites get an honest assessment first.
STEP 02
Moved on staging and tested before DNS changes, so the switch happens when it is verified working rather than hopefully overnight. Migration is included.
STEP 03
Backups scheduled and test-restored, patching in place, SSL and DNS tidied, monitoring and alerts switched on.
STEP 04
Updates, monitoring, backups and the ongoing small changes, with a person on the phone when you need one.
“Smargasy was a huge help to me after my server was hacked. They were extremely fast to respond and their communication throughout the recovery process was excellent.”
Mark Rose
Google review
What you get every month
Alongside hosting
Most hosting clients end up using one or two of these as well, because it is the same team and the same phone number. Client Connect Suite covers the enquiry side - CRM, pipelines and instant follow-up behind your forms and chat.
FAQ
Something not covered here? Call (239) 214-8592 and you'll get a person.
Send us your URL and who hosts it now. We’ll check speed, backups, SSL, patch status and DNS, then tell you what is exposed - whether or not you move to us.