No cost, no obligation

Get a free growth audit.

Tell us where to look and we will send back what we would fix first, in the order we would fix it. You keep the findings either way.

Be the business with recent, real reviews.

Get a free reputation review What the work involves

Review requests that go out on their own after every job, replies drafted for you, listings kept accurate everywhere customers check, and the results put to work on your site and in search.

Automatic

Requests sent after every completed job

Replies drafted

Including the difficult ones, for your approval

Monthly

Report on rating, volume and response time

The work

Four parts, one reputation program.

Asking, responding, listings and display are one loop. Break any link and the other three stop compounding - which is why directory accuracy sits here rather than being sold as its own service.

All marketing services

Review generation

The part most businesses never get around to. Every completed job triggers a request at the moment the customer is happiest, by text or email, with one polite follow-up and nothing more.

Automated requests Text and email Timing by job type One follow-up, then stop

Monitoring and response

New reviews across Google, Facebook and the industry sites that matter to you, in one place with an alert. We draft the replies - including the difficult ones - and you approve them.

Alerts on new reviews Response drafting Escalation to you Competitor benchmarking

Listings and directories

Name, address, hours and phone consistent everywhere customers check, because a wrong number on an old directory listing costs you calls and undermines local rankings. Supporting work for reputation, not a service you should buy separately.

Google Business Profile Directory accuracy Duplicate cleanup Hours and holiday updates

Reviews on your site

The reviews you earn put to work: displayed on the pages where people decide, with review and aggregate-rating schema so the stars can appear in search results.

Review widgets Testimonial pages Review schema Social proof placement

Where AI helps

Nobody in the office has time to chase reviews.

Every business intends to ask for reviews and almost none do it consistently, because it lands on whoever is already busiest. Automating the ask is the whole difference.

01 / ask

Requests timed to the job

The request fires when the work is marked complete, not on a weekly batch - same day for a service call, a few days after a longer project. Nobody has to remember.

02 / catch

Unhappy customers reach you first

Where the flow detects dissatisfaction it routes to you with the job details attached, so you get a chance to fix it before it is public. Not a review filter - a head start.

03 / compound

Replies drafted the same day

New reviews raise an alert with a suggested reply for you to approve or edit. Response speed is visible to every future customer reading the profile.

What we will not do

No fake reviews, no review gating.

We do not write reviews, buy them, or screen customers so only the happy ones get asked. All three are against platform rules and get profiles penalised. We ask everyone and let the results stand.

See our own reviews

Process

Baseline, fix, ask, report.

The first two weeks are cleanup: wrong listings, neglected profiles, unanswered reviews. After that it runs continuously in the background.

WEEK 01

Baseline the reputation

Where you are reviewed, what the ratings say, how recent they are, what competitors look like, and which listings are wrong. You keep the findings either way.

WEEK 02

Fix listings, set up requests

Profiles and directory records corrected, then the request flow connected to how you actually close out a job.

ONGOING

Ask, monitor, respond

Requests going out automatically, new reviews flagged, replies drafted for approval, and anything unhappy routed to you first.

MONTHLY

Report and adjust

New reviews, rating movement, response times and where you sit against competitors, then a call on what to change.

“5 stars isn’t enough! The amazing crew at Smargasy have been so extremely helpful in helping me grow / maintain my online reputation and have literally helped me DOUBLE my reviews / ratings in a very short span.”

Verified client review

Google review

What you get every month

Review requests sent automatically after every job Alerts and drafted replies for new reviews Listing and Google Business Profile accuracy maintained Review display and schema kept current on your site Rating, volume and response-time report in plain language A monthly call with the people doing the work

Included with the program

The platform this runs on comes with it.

The asking, monitoring and responding all run on one platform. Marketing clients get Client Connect Suite as part of the program - the review engine, inbox and reporting behind this page, rather than another subscription to buy.

See Client Connect Suite Request a demo

Review engine

Automated requests by text and email after every job.

Monitoring and inbox

New reviews and messages in one place, with alerts.

CRM and pipelines

Requests fire from the job record, so nothing is missed.

Reporting

Rating, volume and response times over time.

Review display

Widgets and schema pushing reviews onto your site.

Email and SMS automation

Follow up once, politely, then stop.

FAQ

Questions we get asked first.

Something not covered here? Call (239) 214-8592 and you'll get a person.

Only if it breaks the platform’s rules - fake, defamatory, from a competitor, or about a different business - and we will file those appeals for you. A genuine unhappy customer cannot be deleted, and anyone promising otherwise is either lying or about to get your profile penalised. The workable answer is a fast, professional public reply and enough recent good reviews that one bad one stops mattering.

Yes, and Google expects it. What is not acceptable is offering an incentive, filtering so only happy customers are asked, or writing them yourself. We ask everyone at the right moment and let the results be the results - which is also why the average holds up over time.

The flow catches it before it becomes public where we can: dissatisfaction routes straight to you with the job details attached so you get the chance to fix it first. When something does land publicly, you get an alert and a drafted reply the same day.

Because a wrong phone number or old address on a directory nobody at your company remembers is losing you calls, and inconsistent details across the web weaken your local search visibility. Accurate listings are supporting work for reputation and local SEO rather than a service worth buying on its own, so they are included here.

Recency matters more than total. A business with fifteen reviews from the last six months usually outperforms one with sixty from four years ago, both in the map pack and in whether a prospect trusts it. The point of automating requests is that the flow never stops.

It depends on how many locations and platforms you need covered and whether responses are drafted for you - so we scope it after the baseline review rather than publishing a package price. Every engagement starts with a conversation, not a checkout.